We are a product IT company that created a software for recruitment automation. We are now in the active search "Customer Support", which will help and support our users in Live Chat mode, mail and occasionally calls to the hotline. FONT-VARANT: NORMAL; Style = "font-style: normal">
Your future responsibilities:
We are a product IT company that created a software for recruitment automation. We are now in the active search "Customer Support", which will help and support our users in Live Chat mode, mail and occasionally calls to the hotline. FONT-VARANT: NORMAL; Style = "font-style: normal">
Your future responsibilities:
? Style = "font-weight: 400"> Communication and Provision of Qualitative Support in Chats (85%), imales (12%) and calls) (3%);
? style = "font-weight: 400"> Creating a Tiket and Transfer It to Testing Department, when detecting a bug;
? style = "font-weight: 400"> Collection and Analysis of Users' Feedback;
? Style = "font-weight: 400"> Interactions with Product Teams, Testing and Development.
we are waiting for you:
? Style = "font-weight: 400"> Free Knowledge of Written and Oral in Ukrainian, English is sufficiently to understand the client's access and adjust the text after Google Transfer)
willingness to help the client in any question and not throw them alone with Problem;
? style = "font-weight: 400"> ability to communicately, restrained and meaningfully communicate; readiness to answer the same questions ten times a day; Відповідальність за результат та здатність приймати оптимальні рішення,
? style = "font-weight: 400"> Willingness to master our ATS system and develop it with us.
will be the advantage:
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what do we offer:
work schedule: from 9:00 to 18:00 (Kyiv time);
? Style = "font-weight: 400"> bet + KPI; paid vacation and hospital;
? Style = "font-weight: 400"> Work with an interesting product and people.
