Customer Support Manager in SkyUp Airlines

We- SkyUp and Join Up! -together we form a group of companies and are strategic partners. Our team is 1500 + professionals in Ukraine and abroad. FONT-WIGHT: 400 "> This means being part of a cool team, getting support in the embodiment of their most daring ideas and projects, not to follow trends, but to create them and have everything to become more and more professionals in the tourist sphere every day. Join up! - It's not about working in an office from ninth to sixth, it is about constant development, professional growth that will bring pleasure, about the opportunity to do really landmark and important things. After all, is it the best work in the world-to make people's dreams of travel? Style = "font-weight: 700">:

• Admission of input calls and starting campaigns. with agent, etc.).
• Transfer of Turks Requests to Agency from various sources (postcard, social networking, calls, etc.)
• SMS informing tourists and agents in case of changes to the flight program. agents, partners and block customers in the event of changes to the flight program (including local languages ​​of all the Join Up!
• metering markets to make changes to reservation systems in case of delays in non -working hours. Lists to the Station Flight.
• Communication with partners to solve force majeure (non-release, overbuildings, transfer problems, refusal to register for a flight). to the printing of documents.
• making corrections to bookings on the request of the travel agent. FONT-Weight: 400 "> What we expect:
  • The ability to study
  • Customer orientation
  • Fluent in Ukrainian

  we offer:

  • Official Employment
  • Hybrid/Remote Work Format
  • schedule shifting, 3-4 changes per week. Danny changes with 9-21, night changes from 21-9-9
  • Ability to be involved in the development and transformation Corporate online library
  • Ability to travel on special conditions
  • The best team where an atmosphere of care and support prevails, and you can learn and develop daily