Customer support manager in Appliance Repair Company

The Appliance Repair company specializes in the repair of household appliances and operates in the United States. Due to expansion, we are currently hiring a Customer Support Manager.

Work remotely from home.

Schedule:

Monday to Friday from 6:00 pm to 3:00 am (11 am to 7 pm US time).

Requirements:

1 year experience;

English level: upper-intermediate or higher;

Confident user of Google Sheets;

Ability to use Google Maps;

Availability of permanent Internet;

Excellent problem solving abilities;

Professional negotiation skills;

Experience in sales is preferred;

Strong self-government.

Responsibilities:

Receiving orders and transferring them to the technician;

Negotiating for each order;

Сontrol of payment for completed orders;

Daily communication with technicians;

Order fulfillment control;

Other duties as required by the business or as assigned.