Vacancy: Customer Support Manager Location: Kiev/not remote wages: from 30 000 UAH. work schedule: Mon - Fri 08:00 - 19:00 About Company We are an international IT company that develops a SAAS solution for business. Our clients are in 20+ countries of the world and we strive to provide them with high quality support. what to do process appeals Customers through [chat / e-mail / phone / social networks] help users resolve technical and organizational issues Advise cus
Vacancy: Customer Support Manager
Location: Kiev/not remote
wages: from 30 000 UAH.
work schedule: Mon - Fri 08:00 - 19:00
About Company
We are an international IT company that develops a SAAS solution for business. Our clients are in 20+ countries of the world and we strive to provide them with high quality support.
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< what to do
- process appeals Customers through [chat / e-mail / phone / social networks]
- help users resolve technical and organizational issues
- Advise customers on company products / services
- to lead Internal Knowledge Base, Update FAQ
- Essential Appeals to the relevant departments
Our ideal candidate
- Able to explain politely and clearly. Plus
what we offer
- competitive wages and bonuses for quality work
Friendly team and comfortable working conditions - Learning and development within the company
- Career growth
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how to respond: 'Sign with us through [messenger / application form].