Customer Support Manager in Kombine Tech

At Kombine Tech, we create an ecosystem that thrives on innovation and teamwork.
We collaborate with the iGaming industry, successfully implementing projects in both the B2B and B2C spheres.
Our secret? Ambitious and proactive teams who combine their talents with our expertise to achieve outstanding goals.

We are looking for a dynamic Customer Support Manager to join our ever-growing team. If you are passionate about your work, motivated and ready to make changes - we want to know more about you! 

What you will do:

• Help customers mainly through chats, sometimes calls;
• Analysis and resolution of customer issues, including technical, payment and product-related issues questions;
• Escalation of complex cases to appropriate departments or management for quick resolution;
• Creating a positive impression through excellent service and interaction;
• Offering new ideas and feedback communication to improve processes and customer service experience.

Why you will like working with us:

• Opportunity to work from anywhere (we support remote work);

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• Flexible schedule: shifts from 07:00 to 19:00 and from 19:00 to 07:00 according to the scheme 2 by 2;
• Competitive salary in USD;
• Providing the best equipment for work;
• No micromanagement - we trust your professionalism;
• Rapid career growth;
• Working in one of the most interesting industries modernity!

If you are ready for new challenges and want to be part of a bright team, we are waiting for your application. Let's create something incredible together!