Customer support manager in Pro.Business

We are looking for an energetic and organized Customer support manager to join our team. You will be responsible for providing high quality customer service and improving customer interaction processes.

Our company focuses on business development. We offer a wide range of services, including strategic consulting, marketing strategies and optimization of business processes. Our main goal is to help companies discover new opportunities, increase productivity and achieve sustainable growth in a competitive environment. Thanks to a personalized approach and deep expert knowledge, we offer solutions that best meet the individual needs of our clients.

Main responsibilities:

• processing incoming applications
• providing clients with detailed cooperation information
• analysis of the negotiations and summary in the form of a proposal for the client
• development and implementation of customer service strategies to increase satisfaction cooperation with other departments to improve services.

Requirements:

Excellent communication and interpersonal skills.
Knowledge of CRM systems and other tools for managing relationships with clients. Analytical thinking and problem-solving skills.
Results oriented and able to multitask.

Also, we make sure you feel confident from the start. That's why we offer paid internships from day one, lasting from 5 to 7 days. This is a great opportunity to learn all the nuances of work!

Our work schedule is convenient: 5 days a week, from Monday to Friday. And from 9:00 a.m. to 7:00 p.m. you will be able to work comfortably: 2 hours for your own needs - one hour for lunch and one hour for breaks.

Official employment. This vacancy is also possible in remote format after internship and adaptation in the working environment.