Customer support manager in ARCE contact center

ARCE is a reliable outsourcing partner of leading Ukrainian and international companies. Today, ARCE has more than 400 employees who serve customers from all over the world in more than ten languages.

Since 2007, we have been making customer service reliable and simple, largely due to trusting and highly professional relations with our Customers. Each direction, regardless of its scale, is part of our big business, which is worked on by a qualified team of specialists.

Our brand "A.R.C.E" most accurately conveys the values ​​that are fundamental in our work: "A — Anytime, R — Reliable, C — Communication, E — Expert"

We are currently looking for a specialist for the position "BlaBlaCar". The direction of the project is the world's largest online platform for finding car companions.

Don't have any work experience? — Let's teach!

Student? — The schedule is flexible, and you will also receive extra pay for morning and evening shifts!

Reworked normal hours? — Get extra pay!

Tortured by gray weekdays? — Take part in our contests and events!

Do you want to develop in ARCE? — Get a higher salary already during the internship with the possibility to grow to the position of project manager!

We we offer:

• Work in a cozy office in which there is always light (at the choice of the city of Khmelnytskyi, Rivne);

• Mability to work remotely after successfully completing the trial period;< /span>

• Job in a stable, constantly developing company;

• Competitive salary. Hourly wages + bonuses;

• Official employment and social guarantees;" style: normal; text-decoration: none">

  Five-day work week;

• Quick learning for effective work and development as a professional in our team;

• Friendly team and support of colleagues.

Your functional duties:

• Provide high-quality and efficient customer service in the mode of incoming chats/letters/calls;

• Help customers solve problems;

• Analyze feedback and improve the company's services;

• Check user profiles.

Our expectations from the candidate:

• You communicate freely and write competently in Ukrainian;

• You "talk" to the computer in "YOU".

We value candidates:

• Optimism, sociability, initiative, benevolence;

• Stress resistantness and discipline;

• Willingness to learn and develop.

If you are looking for the first step in your career and want to join a team that welcomes newcomers and strives to ensure the development and growth of its employees, then send us your resume and we we will gladly schedule an interview for you.