Customer Support Intern (German + English) in 3Shape Ukraine

3Shape specializes in the development of 3D scanners and software solutions that enable dental and hearing professionals to provide better services to a wide range of patients. Our products are high-tech, innovative scanners and CAD software solutions that significantly improve the lives of patients and dentists around the world.

Head office 3Shape is based in Copenhagen. Development teams work in Denmark, Ukraine, North Macedonia. The company's production is concentrated in Poland.

3Shape is a multinational company with offices in Europe, Asia, North and South America. The history of 3Shape began in 2000. Currently, the company provides services to clients in more than 100 countries and has more than 2,000 employees of more than 35 nationalities.

The 3Shape company is a reliable employer on the Ukrainian market labor The history of the Ukrainian office began 16 years ago, and we continue to grow, search for new employees and sincerely care for them even during the war in Ukraine. In particular, we are concerned about the mental health of all colleagues and organize a number of activities to support it.

The 3Shape company is stability and confidence in the future .

We are looking for an Intern in Customer Care department to join us on a paid part-time internship program for the Customer Support Consultant Position

We Provide:

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• Paid internship program in International IT company in Kyiv for 6 months and possible extension during your studies
• Flexible 4 hour working schedule (9-13 or 14-18 or 15-19, overall: 20 hours per week)
• Opportunity to work full-time after the internship

Your profile:< /p>

• Linguistic or technical university students in their final years
• Good verbal and writing skills at upper-intermediate level in German, and English, and Ukrainian
• Young and Striving Specialists
• Customer oriented approach
• Good communicator with ability to ask and listen

Areas of responsibilities:

• Accept calls, collect and provide basic information from/to customers, hand over to technical specialists
• Create cases from the calls using company `s CRM
• Collect software issues

Being the part of us means:

• Opportunity to become a part of the International company 3Shape
• Meaningful work that changes the future of dentistry
• Work in a unique professional and friendly environment
• Constant professional growth and development
• A healthy work-life balance

We offer:

• 12 business days of annual leaves
• Possibility of hybrid working format
• Good conditions in a comfortable office near National Technical University "KPI" which includes: Blackout ready infrastructure. Corporate Paper Book Library. Gym-Room with Shower
• A parking lot with free spaces for employees
• Paid sick leaves
• Regular well-being meetings

Want to join us and change the future of dentistry?

For more information, visit our web-site: www.3shape.com or contact by email [email protected].

Information about our open vacancies you can find here: www.3shape.com/...porate/Careers/#vacancies