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Customer Support Group Leader (Customer Support Team Lead) in Nestlogic
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Nestlogic
About Product
We create a modern financial solution for medical Areas that helps clinics and health care facilities to work effectively with insurance companies in the United States. Our service provides transparency of financial processes, automates the interaction between medical institutions and insurers, and also contributes to faster receipt of compensation for the services provided.
Who are we looking for? = "FONT-STYLE: Normal; Font-Weight: 400; Text-Decoration: None "> We are looking for a client support group who will lead a team of specialists and provide a high level of service for our customers-medical institutions and insurance companies in the US market. If you have a team management experience, you speak English well and understand the financial processes in the medical field, we will be glad to see you in our team! ul style = "font-style: normal; font-weight: 400; text-disocoration: None ">
- Work Experience: 2 years in client support, of them at least 1 year in a management position.
- language: level b2+/c1, confident communication with native speakers.
- Knowledge CRM systems: Experience with modern client management tools. /l>
- Leadership qualities: the ability to motivate a team, make a solution in stressful situations.
- Analysis and Optimization of Processes: Ability to evaluate team performance and make changes.
that we We offer:
- Schedule: Working time from 14:00 to 21:00 in Kiev
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Competitive wages: worthy remuneration with the possibility of receiving bonuses for the achievement of KPI. - Professional Development: training, trainings, career growth in the company.
