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Customer Support Agent in JustMarkets Tech
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JustMarkets Tech
We are looking for Customer Support Agent to support our customers who will join our team. In this position, you will be responsible for professional customer requests and support through various channels, including chats, emails and phone calls. Your mission is to extend the coverage by our services for English-speaking clients, guaranteeing that they will receive timely and effective help.
- effectively react and communicate with customers to understand and meet their needs;
- effectively analyze customer data to provide appropriate recommendations and solve problems;
- solve problems about product or service by explaining the client's problem; determine the causes; explain the best option to solve the problem; accelerate corrections or adjustments; provide further action to ensure that
- show excellent customer service, facilitating a positive long -term relationship and high potential for business;
- establish relationships with clients and effectively scatter conflicts and opposition; >
- Promote the team's efforts by achieving appropriate results as needed;
- A desire to comply Customer adjustments.
we offer
- 10 paid hospital days per year;
- 160 hours paid vacation per year; >
- health insurance after the probationary term;
- compensation for vocational education, language learning;
- Compensation for sports subscription or sports equipment.
