Customer Support in Frozeneon

We are looking for Customer Support with experience in iGaming areas!

What you need to do:

• Communicate with customers through correspondence
• Interact with the product team
• Work with functionality panel admin on to the site
• Processing and searching for user payments, control of payment status
• Solving user problems directly related to searching and working in the database
• Working with large volumes of information (regular and detailed review of information published in work chats and channels)

What you need to know:

• Upper level English intermediate and above
• Gaming experience, especially experience and understanding of trends - Counter-Strike
• Desire to learn and develop
• Quick assimilation of new information in large quantities

What we offer:

• Experience working in a professional team of like-minded people who are always ready to share their knowledge and skills
• Opportunity to work on international GameDev products that have gathered millions of players around the world!
• High salary with the possibility of receiving bonuses and interest from the team's profits
< li>Paid vacation and sick days
• The possibility to work remotely - our team works successfully all over the world