Customer Success Manager (Morning Schedule) in Upstars

Promotion among Activities Players such as Tournaments, lotteries, quests and adventures;
• Bronze Players Conversion into VIP clients of higher segments;
• Help with Deposits, Payments, Bonuses and Games;
• Help in the verification process as needed;
• Support and Improvement of Knowledge about Existing and New Products;
• By Kiev (work schedule Monday to Friday).

YOUR SKILLS:

• Free Oral and Written English;
• The ability to communicate on the phone and in letters;
• Excellent communicative skills and experience in customer objections;
• The ability to interest the client with additional services, it is interesting to emphasize the positive aspects of the product;
• empathy and stress resistance in complex cases;
• Ability to distribute working hours and fit in the set time. FONT-Weight: 400 "> Preferably, but not critical:
  
  
  • Igaming experience in any position. FONT-Weight: 400 "> Our benefits:
    
    
    • We love the tasks with an asterisk because they reveal the potential;
    • Talk directly and simply, even about complex;
    • We do not like bureaucracy and outdated approaches-we give freedom of action;
    • We have our own capacities to create technological solutions from scratch;
    • We use cloud storage, Kubernetes and other components of digital maturity;
    • We seek to automate the routine to use time for development and professional growth within the company;
    • We offer a clear career plan on Performance Review, trainings, mentoring programs, opportunity to partially work on additional projects to test other technologies.

    MAST-HEV:
    
    

    • Hybrid work-Work where comfortable and safe;
    • Official design in Ukraine or Poland-we will support in solving bureaucratic issues and help with documents;
    • 20 days of paid vacation, state weekends and hospitals-we are for Work-Life Belens;
    • Top Clinics Health Insurance-We are worried about your health? I;
    • Benefit Cafe-Spend monthly money on your preferences, hobbies, sports, etc. FONT-WIGHT: INHERIT "> SIVENTS-participate in workshops, visit TIM bildings and corporates;
    • Studying, Studying and Outline-Individual Budget for Courses, Corporate English, Worshops and Online Library. FONT-Weight: 400 "> You have the desire and desire for constant growth and new knowledge? Do you want to take an active part in the product creation process?To get!