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Working with Tasks from the Team; Conducting an interview with bronze segment players, receiving reviews of experience and preference; Bronze Players Conversion into VIP clients of higher segments; Help with Deposits, Payments, Bonuses and Games; Help in the verification process as needed; Support and Improvement of Knowledge of Existing and New Products; 18 : 00-02:00 By Kiev (work schedule (Monday to Friday). 
Customer Success Manager (Evening Schedule) in Upstars
Posted more than 30 days ago
60 views
Upstars
Without experience
Kyiv
Full-time work
Upstars-a product IT company with which people and brands take off. Our main focus is technological solutions and B2B services for international clients. We launch star Igaming projects that receive recognition and the highest grades of profile ratings Igor. Therefore, to strengthen VIP Service teams we look for Customer Success Manager . Working with Tasks from the Team; Conducting an interview with bronze segment players, receiving reviews of experience and preference; Bronze Playe
Upstars-a product IT company with which people and brands take off. Our main focus is technological solutions and B2B services for international clients. We launch star Igaming projects that receive recognition and the highest grades of profile ratings
Igor. Therefore, to strengthen VIP Service teams we look for Customer Success Manager .
YOUR SKILLS:
- Free Oral and Written English;
- The ability to communicate by phone and in letters;
- Excellent communicative skills and experience in customer objections;
- Ability to interest kLiennae with additional services, it is interesting to emphasize the positive aspects of the product;
- empathy and stress resistance in complex cases; New tools, work with them and develop new knowledge;
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- Talk directly and simply, even about complex;
- We do not like bureaucracy and outdated approaches-we are for freedom of action;
- We use cloud storage, Kubernetes and other components of digital maturity;
- Automate Routine to use time for development and professional growth within the company;
- We offer a clear career plan on Performance Review, trainings, mentoring, the ability to test other technologies on additional projects;
- Value team-We work, rest and do good deeds.
MAST-HEV:
- Work where comfortable and safe-in offices or remote;
- Official design in Ukraine or Poland-we will support in solving bureaucratic issues and help with documents;
- 20 working days of paid vacation, state weekends and hospitals-we are for Work-Life Belens;
- Top Clinics Health Insurance and Psychologist Costs on Pleso Platform;
- Benefit Cafe-Spend monthly money on your preference, hobby, sports, etc. FONT-WIGHT: INHERIT "> SIVENTS-participate in workshops, attend Timbiltings and Corporates;
- Learning to Any Request-andNDIUDUAL BUDGET for courses, corporate English, workshops and online library. Important:
! we do not have clients who use our development and services in the Ukrainian market. 400 "> ! We do not work with clients of the aggressor country or any other Russian-language market.
Without experience
Kyiv
Full-time work