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Foundever
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Service Specialist with English
Location: Warszawa
โ Providing the highest level of customer service (Chat/E-mail/Phone);
โ Answering incoming calls and meeting targets set by the Client and management;
โ Following company policies and procedures, ensuring quality;
โ Performing daily tasks in an efficient and timely manner;
โ Achieving quality goals for calls and customer satisfaction.
๐ Language: Proficiency in English (C1);
๐ผ Experience: Customer Service experience is a must, cool if you have experience in Sales;
๐ป Technology: Knowledge of MS Office and developed computer skills;
๐ Personality: Motivated and enthusiast
๐ Ability to prioritize and plan;
๐ช Independence AND ability to work with minimal supervision;
๐ง Ability to solve problems;
๐ Attention to detail;
๐ Sales skills;
๐ Type of contract you choose yourself (freelance contract for students or employment contract);
๐ฐ Basic salary + bonuses;
๐ข Ability to work from home after training period.
๐ธ Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
๐ Private Medicover healthcare;
๐ Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
๐ Professional development through training and cross-location cooperation at the international level.