Customer service manager with knowledge of the Polish language in Unitrade Express

We are an electronics seller on the most popular Polish marketplace Allegro, Erly, Amazon and our own website. In connection with the development of our company, we are looking for a person with leadership qualities who will be able to establish and lead the direction of customer service. of Poland, who have placed or plan to place an order in the online store Making outgoing messages or calls to customers in Poland Providing assistance in solving customer problems Answering questions about the company's products and services What is required for this: Fluency in the Polish language (competent oral and written) Customer orientation, desire help solve the problem and leave the client satisfied Leadership qualities, organization Communicability, openness and ease of communication Fast typing skills, PC proficiency at the user level Successful experience in the field of customer service is desirable, experience in mentoring or training colleagues is a plus What we offer: Rapid career growth to the head of the department Official employment is possible Schedule work from Monday to Friday (from 9:00 a.m. to 6:00 p.m.) Comfortable office in the old center of Kyiv (Konstiantynivska) Hybrid schedule - sometimes it is possible to work remotely