Customer service manager in Kyiv Language Services

KLS Translation Agency — We turn words into global solutions! The leading company in the market of linguistic services is looking for a customer service manager. For the past 19 years, Kyiv Language Services (KLS) has been a reliable partner for thousands of companies and organizations in the fields of law, engineering, oil and gas, medical , pharmaceutical, e-commerce, IT, agriculture and FMCG. KLS complies with international ISO standards: ISO 9001 (quality management), ISO 17100 (translation services), ISO 18587 (post-editing), ISO 18841 (interpretation services). Our company offers a wide range of language services, including translation into more than 30 languages, site localization, transcription, subtitling, audiovisual translation, editing, proofreading and interpretation for online presentations and business meetings. We are looking for a responsible and energetic Account Manager to join the team with work experience in the field of linguistics. Responsibilities: Organization and management of translation projects from start to finish; Interaction with clients to clarify their requirements and agree on project details; Control and coordination of the work of the project team; Ensuring the timeliness and quality of project implementation; Developing and maintaining long-term relationships with clients needs in the field of linguistics. Requirements: Higher education; Excellent communication and organizational skills; Ability to work in conditions of a high pace and a large volume of tasks; Knowledge of the English language at a level that allows negotiations with foreign clients. We offer: Competitive salary and bonus system; Opportunity for professional and career growth; Interesting and diverse projects in cooperation with large international companies; Friendly team and comfortable working conditions. If you meet the requirements and are ready to join our professional team, send your resume to [respond] with the subject "Manager projects".