Customer service manager in Office Better

Hello! Let's get to know each other)

Office Better is a company that makes office life easier and more pleasant. We don't just supply office supplies, we create a comfortable working environment for our customers, providing them with everything they need, from delicious coffee to paper towels.

And now we are looking for an energetic and responsible Customer Relations Manager to become an important part of our teams.

What we offer:

• Comfortable office: str. Ivana Fedorova 29a (Olimpiyska,)
• Working schedule: from Monday to Friday,from 9:00 a.m. to 6:00 p.m..
• The most delicious coffee and tea in unlimited quantities
• Modern manager and a team that is always ready to help
• Working with cool famous clients
• A friendly atmosphere where initiative and a creative approach are valued.
• Opportunities for professional growth and development in a dynamically developing company that comprehensively supports Our Defenders.

What we expect from you:

• You have experience in customer service
• Polite and attentive to customer needs and requests
• Must have experience with 1C
• You can quickly adapt and find solutions in non-standard situations situations.
• You maintain a high level of communication with clients and the team.
• You focus on achieving results and ensuring a high level of service quality.
• Experience in participating in tenders (preparation of price offers and documents) is desirable

What we trust you with:

• Prompt response to clients' requests and wishes, providing advice and proposals.
• Organization and coordination of the processes of providing clients' offices with the necessary goods and services.
• Cooperation with other departments to ensure quality service and compliance with service standards.
• Using the CRM system for customer registration and order fulfillment control.
• Managing financial operations through the 1C program: creating invoices, expense invoices, cost control, reporting.
• Checking and ensuring the fulfillment of quality standards so that every customer is satisfied with the services provided.

Join our passionate team and create the world you want to live in every day!