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CUSTOMER SERVICE MANAGER in VSK Consulting, Rekrutingova kompaniya

Posted more than 30 days ago

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VSK Consulting, Rekrutingova kompaniya

VSK Consulting, Rekrutingova kompaniya

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Without experience
Full-time work

Translated by Google

VSK Consulting, a recruiting company, is a leading provider of HR services. We specialize in the selection and recruitment of highly qualified specialists for various business sectors.  For our client - an online store for home goods, whose mission is to provide great value to customers every day by offering a range of high-quality products, we are looking for: CUSTOMER SUPPORT MANAGERResponsibilities:Quality customer supportOrder processing in CRM Work with IP telephonyManagement of ordersTrack

VSK Consulting, a recruiting company, is a leading provider of HR services. We specialize in the selection and recruitment of highly qualified specialists for various business sectors.  

For our client - an online store for home goods, whose mission is to provide great value to customers every day by offering a range of high-quality products, we are looking for:

CUSTOMER SUPPORT MANAGER

Responsibilities:

  • Quality customer support
  • Order processing in CRM
  • Work with IP telephony
  • Management of orders
  • Tracking balances in the warehouse
  • Support of orders from customers
  • Communication with the warehouse
  • Communication with the courier service

Requirements:

  • Experience in customer support
  • Knowledge PC
  • Experience in CRM
  • Knowledge of Polish legislation on the return of goods ( informacija o prawach konsumenta, zazody reklamacji)
  • Experience in an online store is desirable
  • Language: Polish - must be spoken and written,
  • English - at least basic
  • Readiness to study, readiness to communicate with clients, education, literacy

We offer

  • Salary from 4500 zl netto
  • Official employment
  • Remotely or office in Krakow

For vacancies, send your resume to the email address:

  • y.terekhova @vsk-consulting.com
  • aby phone number +48 734105741
  • Telegram @yuliaterekhova

Translated by Google

Without experience
Full-time work
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