VSK Consulting, Rekrutingova kompaniya
VSK Consulting, a recruiting company, is a leading provider of HR services. We specialize in the selection and recruitment of highly qualified specialists for various business sectors. For our client - an online store for home goods, whose mission is to provide great value to customers every day by offering a range of high-quality products, we are looking for: CUSTOMER SUPPORT MANAGERResponsibilities:Quality customer supportOrder processing in CRM Work with IP telephonyManagement of ordersTrack
VSK Consulting, a recruiting company, is a leading provider of HR services. We specialize in the selection and recruitment of highly qualified specialists for various business sectors.
For our client - an online store for home goods, whose mission is to provide great value to customers every day by offering a range of high-quality products, we are looking for:
CUSTOMER SUPPORT MANAGER
Responsibilities:
- Quality customer support
- Order processing in CRM
- Work with IP telephony
- Management of orders
- Tracking balances in the warehouse
- Support of orders from customers
- Communication with the warehouse
- Communication with the courier service
Requirements:
- Experience in customer support
- Knowledge PC
- Experience in CRM
- Knowledge of Polish legislation on the return of goods ( informacija o prawach konsumenta, zazody reklamacji)
- Experience in an online store is desirable
- Language: Polish - must be spoken and written,
- English - at least basic
- Readiness to study, readiness to communicate with clients, education, literacy
We offer
- Salary from 4500 zl netto
- Official employment
- Remotely or office in Krakow
For vacancies, send your resume to the email address:
- y.terekhova @vsk-consulting.com
- aby phone number +48 734105741
- Telegram @yuliaterekhova