Customer service manager in Chumak O.S., FOP

Main Responsibilities:

• Accepting incoming calls and processing electronic customer inquiries.
• Advising customers on issues related to products or company services.
• Registration of customer requests in the database.
• Solution of standard customer questions.
• Redirection of complex questions to the appropriate specialists.

Requirements:

• Communicability: Ability to clearly and clearly express your thoughts, listen interlocutor and find a common language with different people.
• Stress resistance: Ability to remain calm and polite in difficult situations.
• Competent language: Ability to be clear and competent express yourself both orally and in writing.
• PC knowledge: Confident PC user.
• Willingness to learn.

Advantages:

• Variable work schedule
• Competitive salary;
• The possibility of professional growth: the opportunity to undergo training and develop in career.
• Comfortable working conditions: Modern equipment, friendly team.