Customer service manager in Gifty

Gifty is looking for a showroom manager for seasonal work!

Gifty is the place where originals are born gifts with meaning and mood. We create and sell stationery, home decor, accessories, games and creative goods, designed in collaboration with talented Ukrainian illustrators. 

https://gifty.in.ua https://www.instagram.com/gifty.ukraine

Main duties:

1. Work in the showroom:

Consulting customers in the showroom, helping in choosing products, placing orders, creating a pleasant atmosphere for customers.< /p>

2. Processing orders from the online store:

Accepting and processing orders, ensuring timely delivery, communicating with customers regarding order details, providing information about the delivery status.

3. Orders from Instagram:

Working with orders received through Instagram, communication with customers on social networks in direct, assistance in product selection, payment processing.

4. Working with dropshippers and marketplaces:

Processing orders coming from dropshipper partners and marketplaces, ensuring the appropriate level of service for these partners.

5. Participation in "Vsi Svoi" markets:

Presentation of our products in markets, customer consultation, active participation in sales, creation of positive impression of the brand.

6. Organization of the work of seasonal assistants during the hot season.

Requirements for the candidate :

1. You are customer-oriented, service oriented and enjoy working with people.
2. You can effectivelycommunicate and solve various customer issues.
3. Organized and responsible, able to work at a fast pace.
4. Experience in customer service (will be an advantage).
5. Love atmosphere of creativity and creativity.

We offer:

1. Decent pay with the possibility of receiving bonuses based on work results. 20,000+bonuses from UAH 2,000
2. 8-hour working day (Mon-Fri 10:00—18:00)
3. Cozy office in in the center of Kyiv near Independence Square.
4. 40% discount on all Gifty products.
5. A friendly team that supports everyone's ideas and initiatives.
6. Participation in various events and markets where you will be able to realize your communication talents.

If you feel that this is about you and want to be part of the team Gifty - Submit your CV.

We are looking for someone who can create an unforgettable experience for our customers!