Customer service manager in UKRSIBBANK BNP Paribas Group

ABOUT US

UKRSIBBANK BNP Paribas Group is one of the largest universal banks of Ukraine. We combine experience and creativity in our team, creating an open and inclusive environment for the development of each employee.

Our values ​​are commitment, innovation and openness, which help us achieve success in banking and make a positive impact on society.

We thank our defenders who faithfully defend freedom and independence of Ukraine, and we create a favorable environment for working in the bank.

From 2020 UKRSIBBANK BNP Paribas Group is certified as the best employer in Ukraine and Europe — Top Employer. This is the only bank in Ukraine that has the international certification of the Top Employers Institute

We are building a new product - an online service, and we have super ambitious goals: to become the best in the field of remote service and to be able to support our users from any corner of the planet. We want our customers to be able to solve almost all their financial issues in a smartphone, without wasting time on the road.

< strong style="font-weight: 700">What will you do as a Mmanager for work with by customers?

Goals and challenges in this role is the building of reliable and long-term relations between the client and the manager so that our clients are ambassadors of UKRSIBBANK. It's about understanding your client, their habits and preferences and working to meet their needs.

This job was created just for you, if you have a higher education in the relevant field of study (degree: master, specialist, bachelor) and 1+ year of work experience in the financial and banking field. Also, experience in the position of account manager, sales manager will be an advantage.

During the adaptation period, you will be qualitatively accompanied by Buddy - a mentor who will tell you all the specifics of this position. You will have the opportunity to develop and grow within the division and the bank as a whole.

In addition team of like-minded people and interesting work you will get:

Stability:

• official employment;
• health insurance and life insurance fully paid by the bank;
• salary at the level of leading employers;
• 25 days of annual leave, additional days of leave for commemorative events, social leave in accordance with the legislation of Ukraine;
• annual salary revisions in accordance with the bank's own efficiency and financial indicators.
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Developing your talents for a career:

• training: Leadership School, Design Service, Business Analytics, Data, Digital, Agile and I-Players talent development program and a wide range of micro- trainings (SQL, BI, EQ, etc.);
• the opportunity to participate in the internal and international mobility program at BNP Paribas Group;
• support for employees to constantly learn and develop professionally. Every year, our employees make an individual development plan together with a manager or mentor and confidently move towards the goal.

The best place to work:

• the program "War&Life balance: how to bring life back to life " are practical workshops with specialists to support the emotional state;
• within the framework of the "New Ways of Working" program, a digest with advice from experts on maintaining physical and mental health;
• levels opportunities: diversity, inclusiveness;
• involvement in projects of sustainable development and corporate social responsibility.

If you are looking to succeed in banking and join a community that strives to make a positive impact on society, we are delighted to welcome you to the UKRSIBBANK team.

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