Customer service center specialist in DTEK, TOV, Energetichna kompaniya

DTEK Dniprovski Elektromerezhi is a leading energy company of Ukraine that distributes electricity in the territory of the Dnipropetrovsk region and serves more than 1.3 million customers.

Employees of the Company provide Ukrainian homes with light and comfort every day, and enterprises with the opportunity to work and develop.

We are looking forFcustomer service representative.

You are with us you will receive:

• Official employment, a decent salary and a bonus based on work results;
• Paid holidays and sick leave;
• Medical insurance after the trial period;
• Studies at the DTEK Academy (online courses, classroom trainings, master classes, closed clubs, professional communities);< /li>
• Energetic and friendly team.

We will be glad to see you in the team if you:

• Have a higher or secondary special education;
• No requirements for work experience;
• Have competent oral/written communication;
• Confident PC user (Word, Excel, Outlook, SAP ERP - preferred);
• Able to control emotions and mood.

Your main tasks will be:

• Face-to-face reception of the Society's clients;
• Providing advice to clients within the scope of activities of the OSR;
• Registration and processing of client requests;
• Conclusion and renegotiation of contracts for the distribution of electricity with household customers;
• Formation and delivery of invoices for paid services;
• Attracting customers to use digital services.

Please note that feedback on the results of the vacancy review is provided within two weeks in case of a positive decision on your candidacy.< /p>