Customer service agent by phone (incoming line) in PrivatBank

Are you looking for a stable and high-paying job? You are in luck, because right now the progressive team of PrivatBank is looking for Phone customer service agents (incoming line) who, together with the largest bank of Ukraine, will be involved in studying modern trends in the banking system , advanced and unique products and services.

As long-term experience shows, PrivatBank continues to work and does not stand still, even during crises, full-scale war and the pandemic, so we are ready to provide you with job security. We guarantee that the acquired knowledge and experience will allow you to stand out among others on the labor market.

What we offer:

• Stable wages, we do not have the concept of "delayed salary": a constant rate and a clear KPI system,annual salary review. UAH 21,336 is your initial target income, which is guaranteed to grow to UAH 24,539 within 3 months, and up to UAH 28,614 in six months of work at most.
• Opportunityreceive more funds: extra payments for the leader zone, recognition programs and incentives.
• The possibility of receive financial assistance from the Bank: the "Helping Hand" program for all employees.
• From the first day you are officially employed and start receiving wages already at the training stage.
• Career growth - all Call Center managers started from the position of a customer service specialist, you will be guaranteed the opportunity for horizontal and vertical growth.
• Remote work format - yes, you will work at home and yes, it is very convenient.
• Specializedfree program of qualified Psychological supportfor all employees and their families.
• Compensation for treatment thanks to the social package: you will have medical insurance with 100% cost compensation from the Bank.
• Corporate mobile communication for all employees - profitable offers and tariff plans (by the way, for your loved ones too)
• Corporate training: always availablefree trainings, webinars and programs for professional development, as well as external training at the expense of the Bank.

What is the job:

• Receiving incoming requests from clients and providing correct and comprehensive information about the bank's services, tariffs, procedures.

You can become part of our team if:

• You have completed general secondary education
• A confident user of a PC, MS Office or Libre, Google services (documents,tables, mail, calendar)
• Able to communicate politely, work in multitasking mode, responsibility and attention to details
• Fluent in Ukrainian

The bank cares about its employees, so you will be fully equipped with the necessary modern equipment to perform your duties already in the first week work.

What is needed for comfortable work at home:

• Internet with a speed of 70 Mb/s (minimum).

PrivatBank is open to the support and employment of veterans, as well as people with disabilities.

Discrimination based on health and physical capabilities, age, race or ethnicity, gender and marital status is unacceptable to us.

We are ready to train veterans and candidates with disabilities without banking experience.

If you have the status of a person with a disability or a veteran, contact [email protected]. PrivatBank specialists will provide advice and support during the selection process and after employment .