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Customer Experience Coordinator Manager (Postal Square) in Puzata Hata
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Puzata Hata
we are "Puzate Hut"! Font-Weight: 400 "> 21 years We do not just prepare delicious dishes-we create a special atmosphere where traditions are combined with modernity Style = "font-weight: 700"> 42 restaurants across the country! Style = "font-style: normal; font-weight: 400"> cool command that works with pleasure:)
Marketing Driving Team ! We are actively developing and looking for a client-coordinator manager which will be relevant to developing and implementing a strategy for sustainable sales promotion, the level of service for our visitors and business goals of the company. style = "font-weight: 700"> we offer:
Official employment with all guarantees: salary is always on time, paid vacation (24 days) and hospital. FONT-Weight: 400 "> comfortable office near Postal Square, convenient graph, 5/2, 9: 00-18: 00: 00: 00: 00: FONT-Weight: 400 "> Delicious corporate discount -is it possible to work in" Puzati's house "and not enjoy our dishes? FONT-Weight: 400 "> Opportunities for development -we will be able to grow professionally, implement your ideas and build a career. FONT-Weight: 400 "> What do you do:
- Increasing NPS levels and participation in the work on improving the reputation of the Brand" Puzata House ", Customer Experience;
- Outsource Call-Center Outsour locations;
- Working with Telegram Chatbots, Operational Feedback to Customer Reviews, Promotion;
- Organization of Workers' Workers in Administration Responses;
- Email and SMS; clients;
- Writing texts for the site;
- Development of instructions for processes of service client;
- Conducting training for company employees on compliance with customer instructions;and charging stations for phones in establishments;
- Analytics and creating presentations in the direction of customer service, incl. But not limited to NPS, quantitative and qualitative analysis of customer reviews;
- control of document management with contractors;
- Problem reporting. 700 "> What is important to us:
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