Customer experience in Auchan

12 March

6 views

Auchan

0 reviews

Without experience

Kyiv

Full-time work

Translated by Google

Auchan-one of the largest retailers in the Ukrainian market, invites to Optimize and simplify the processes of client request processing Encourage Customers to Self-Service Solutions (Knowledge Base Automated FAQ) Participate in other projects of

Auchan-one of the largest retailers in the Ukrainian market, invites to What should you do? etc.)

to evaluate the level of customer satisfaction with metrics (NPS, CSAT, CES, FCR)

Provide and update scripts, wealth of reports for correct technical support, etc.

Optimize and simplify the processes of client request processing

Encourage Customers to Self-Service Solutions (Knowledge Base Automated FAQ)

Participate in other projects of the Innovation Department

This is about you ">? FONT-STYLE: NORMAL ">

Experience in the field of client experience and service management (+ CRM Systems Skills)

Analytical abilities

Proactiveness and focus on the result

can quickly adapt to changes and work in a multi-state. (s)

You will be able to:

Learn and share experience

" Food

join good deeds: visits to orphanages, participation in charity projects and initiatives

In case of interest, please send a resume with indicationBazhany RIVNE SROBITE PAY.

make us in social tenderings:

https://www.facebook.com/auchanmoments

Style = "Font-weight: 400; font-style: normal"> https://www.instagram.com/auchanukraine/

https://www.youtube.com/channel/ucjkzow0edjni_tri6hkzusg/featured

Translated by Google

Without experience

Kyiv

Full-time work

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Customer experience in Auchan