Soldi Group is a leading financial services company providing a wide range of services to clients around the world. Our company is looking for a customer coordination specialist for our customer service department in the city of Kharkiv.What you will do:Provide professional service to the company's customers by phone, e-mail and online chats (incoming applications only)< li>Coordinate interactions with other company departments to resolve customer issuesKeep documentation and reporting on custom
Soldi Group is a leading financial services company providing a wide range of services to clients around the world. Our company is looking for a customer coordination specialist for our customer service department in the city of Kharkiv.
What you will do:
- Provide professional service to the company's customers by phone, e-mail and online chats (incoming applications only)
< li>Coordinate interactions with other company departments to resolve customer issues- Keep documentation and reporting on customer interactions
- Help resolve technical issues and customer questions
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Experience required:- Experience in customer service would be a plus but not essential
- Excellent communication skills and abilities work in a team
- High level of command of Ukrainian and Russian languages, English - desirable
- Ability to work effectively in conditions of a large volume of information
We offer:
- Competitive salary and bonus program. Rate 24,600 UAH + premium part (total earnings from 38,950 UAH and above)
- Paid training with a qualified coach
- Stable 5-day work schedule
- Opportunity for professional growth and career development
- Friendly and favorable team atmosphere
- Interesting corporate activities and events
If you have relevant experience and a desire to develop in the field of customer service, send us your resume right now! We will be glad to see you in our Soldi Group team.