Customer care specialist with German language IT in AddSalesforce

We are ready to provide experience from 0 and teach you all the ins and outs of customer service!

We are AddSalesForce, an outsourcing company looking for responsive people to join our friendly community.

Who we are:

We are an IT outsourcing company with more than ten years of experience. Our track record includes improving the services of industry giants such as Unilever, Amazon, Ebay, Century Games and more.

With 23 years of experience at 22, it's not about us! We put our heart into you, providing IT expertise from the ground up.

Supporting others is our forte and is reflected in our values.

Since 2010, we've been helping companies build great services and partnering with customers around the world, spanningGermany, North America, France, Canada and China.

You are our superhero if you have :

• High level of German languages (B2 and above)
• Helping others is in your blood
• Confident PC user
• Attention at a high level

Your responsibilities include:

• Resolving issues related to: delivery, return and product failure
• Processing customer requests in writing format and by phone
• Working in the CRM system

Advantages of working with us:

• Involvement in e-commerce projects in Europe and America
• Competitive salary and benefits package
• Opportunity for quick earnings and career growth
• Completely remote work from anywhere in the world
• Work schedule - 8 hours a day from 9:00 to 17:30, Saturday and Sunday are days off.
• Regular practice with English and German speakers
• Potential for career growth in just 6 months
• You can get to know our corporate life on Instagram — addsalesforce