CRM Systems Manager and Database Analytics in River Mall, TRC

shot river mall -one of the largest and most modern shopping and entertainment centers of Kyiv-in search of a vigorous, careful specialist details, which will help to work systematically with the client base and analytics to improve the efficiency of communications and attraction of visitors. Tasks:

CRM and data:

• Collection, updating and enrichment communications

• Development of CRM functionality: collecting and analytics of requirements, testing, implementation Analytics:

  • Customer Segmentation and Improvement of Segmentation Methods

  • Analytics CRM programs efficiency

  • Preparation of regular analytical reports for management

  campaigns and communication:

  • Implementation of personalized communications using e-mail, push, sms, viber

  • Channel Priority and Optimization Messages

  • Analysis of campaign efficiency, strategies adjustment

  Customer attraction:

  Inc. NPS

  • Publication of text, graphic, multimedia content on digital resources of the company

  • Analysis of content efficiency, implementation Looking:

    • You have experience in working with CRM systems (Bitrix24, Microsoft Dynamics, Salesforce, etc.)

    • Focus in the principles of DIGITAL MARKETING, WORK Ltv

    • You have experience with communications using e-mail, push, sms, viber
      
      we offer:

    • work in a large shopping center for a scale for a scale. Ideas, Impact and Personal Development

    • A comfortable office in the shopping mall, a team of like -minded people

    • Official employment, a stable salary

    • atmosphere of trust, support and dynamics