CRM, retention manager (e-mail marketing) in EvoPlay

EvoPlay is the largest ecosystem of product projects offering end-to-end solutions for the online gaming industry . We cooperate with highly competitive markets around the world and are daily looking for new opportunities to integrate and promote our products.

We are currently expanding our team and are looking for CRM manager.

Required experience:

• Practical experience in the process of building user return chains, working with the customer journey, deep user segmentation (not only free/paid users and RFM analysis);
• From 1 year of experience working with such communication tools as e-mail and web-push, experience working with messengers will be a plus;
• Understanding key CRM metrics OR, CTOR, retention rate, Delivery rate, bounce & complaints rate;
• Analytical mindset: analysis and optimization of CRM funnel, work with conversion rate metrics, AVG check , ARPPU, repeat rate;
• Desire and interest in the direction of retention.

Responsibilities:

• Development and launch of "chains" of action-activities;
• Newsjacking. Speculation on current trends (global or local). Ability to timely identify and use a working trend for your CA;
• Setting tasks for developers, designers, copywriters and QA;
• Active cooperation with product, support & analyst teams;
• Development of new concepts for promotions through CRM- channels, use and improvement of existing concepts;
• Quarterly\monthly planning and reporting.

We offer:

• Opportunity to build a career in one of the leading IT companies of Ukraine.
• Professional team of specialists who are ready to share their expertise.
• L&D center with courses for employees and top managers; self-learning library, access to paid courses.
• Complete social package: medical insurance, sick days, kindergarten compensation, psychologist services, Evoplay discount program .
• Many pleasant corporate gifts: on the first day of work, for the anniversary of work, for a wedding, the birth of a child.
• Corporate events

What are our stages:

• Read the description carefully (you are here now), show interest and send your CV.
• Interview with a recruiter (less than an hour).
• Completion of a test task .
• In-depth interview with Timlid and the recruiter (about an hour and a half).
• Offer :)

Send your resumewell, we will be happy to get to know each other better and talk about new career opportunities!