CRM manager (Junior) in Gorilla.ua

If you dream of working in an industry where drive, excitement and innovation go hand in hand, join us and help us create magic! 

What is required of you:< /p>

• Experience in gambling is mandatory;
• Experience in customer support will be a plus;
• Understanding customer life cycle in an online casino;
• Understanding casino mechanics;
• Experience with the GR8 platform will be a plus.

Your mission if you accept the challenge:

• Maintain an up-to-date CRM calendar, track all communications;
• Execute and analyze campaigns to activate, retain and re-engage players;
• Create a customer journey and segments;
• Creation of campaigns with different types of communication campaigns;
• Prompt resolution of operational support and call center issues;
• Work with design and content teams to ensure timely and interesting promotions;
• Working with bonus campaigns;
• Timely completion of assigned tasks;
• Working with the click-task manager up and task setting;
• Cooperation with other departments: casino, marketing, support, etc.

What do we offer?

• Working in a team that lives and breathes the game industry;
• Space for realizing your boldest ideas and innovations;
• The opportunity to be part of large-scale projects, that are changing the market of online games;
• Flexible work schedule;
• Opportunity to attend educational events;
• Hybrid form jobs;
• Benefits cafeteria;
• Sickness and day off compensation;
• Attractive compensation and bonuses that will make your heart beat faster.

Send your resume and we will be happy to consider your candidacy. We are waiting for you in our team challenge!