CRM Manager (email marketing, retention) in IDS Ukraine

IDS Aqua Service /B> is part of the IDS Ukraine, is a leading operator for bottled water in Ukraine. The company has a balanced portfolio of popular mineral waters, which are produced in environmentally friendly regions of Ukraine and represented by trademarks "Morshynskaya", "Alaska", "Mirgorod" and "Aqua Life".

We are a strong and effective team that is constantly studying and achieving the best results. Our goal is to develop a culture of consumption of natural mineral waters and promote a healthy lifestyle. "FONT-WIGHT: 700"> Customer relationships .

• Work in a stable, rapidly developing and absolute leader in its field.
• Official employment and remuneration in accordance with the current legislation.
• Health Insurance.
• Ability to exercise their knowledge, skills and experience, as well as develop them.

• Development and implementation of CRM strategy, loyalty programs and Direct communications with a client base.
• CRM- control Systems, Coordination of Process Improvement and CRM System Setting their analysis and segmentation; Development of a strategy of interaction with the target audience taking into account its analysis.
• Management, support and administration of customer database (B2B, B2C).
• Internal users' training, development of instructions for working with the system.
• Budgeting and Control of Budgets, Document Management.
• Formation > Skills:
  • Experience in CRM/Marketing Automation/Loyalty/Direct Marketing from 3 l>
  • Mastering tools for attracting and maintaining a client, as well as improving client experience.
  • Practical knowledge of segmentation and cohort data analysis.
  • Sales/client behavior indicators, systems formation Reporting.Le Analytics, etc.).
  • skills in working with external contractors (agencies, freelance, etc.).
  • Ukrainian - free possession, English - intermediate+ (preferably)
  • Effective planning, the basics of project management, efficient communication.
  • care for details, accuracy, creativity.

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