CRM - manager in Ekspres Market box

Express Market "box" is a network of stylish markets near your home.

We are actively growing - today the network has more than 150 markets, our own cooking "box Cafe", bakery "Bakery box" and more than 50 pizzerias "Pizza box".

Along with the expansion of the network, our team also grows. We are currently looking for a CRM manager who will help develop the CRM direction and improve the customer experience.

Who we are looking for:

• Has experience as a CRM manager from 1 year
• Knows the principles of setting up loyalty programs and bonus mechanics
• Has practical experience setting up and launching SMS, Viber, Push-messaging
• Has experience in conducting A/B tests, RFM analysis of customers
• Understands data exchange processes between systems (product balances, prices, customers)
• Confidently works with Excel (advanced level), Power BI.

The result we expect:

• Increasing loyal customers under the loyalty program
• Increasing the amount of the average check
• Increasing the number of checks
• Repeat purchase

From the company you will receive:

• The opportunity to realize your experience
• Working in a stable and dynamic company
• Competitive salary, the level of which is discussed based on the results of the interview
• Space for professional development
• A team of like-minded people who value results and modern approaches in work with clients

Send your resume and we will discuss the details.