Coordinator of online panel projects (field manager) in Research.ua

Main Responsibilities

Assessing the reach of audiences in online panels

Calculating the cost of research projects

Starting and supporting online fieldwork: setting quotas, launching and monitoring fields, sending reminders and individual invitations, testing client links and redirects

Identifying and solving technical problems (incorrect redirects, transition logic, etc.)

Communication with clients during the project

Working with the Help-section of platforms and correspondence with English-speaking technical support

Managing several projects in parallel

Professional skills will be taught!

Requirements for candidate

Required

Attention to details and responsibility

Ability to work with the client in written communication

Analytical thinking (ability to check logic, find errors)

Willingness to independently understand new programs (at a basic level)

Attention, technical thinking, experience in research or online panels

Willingness to learn and ability to think

English language:

- reading technical documentation / help-section with dictionary

- written communication with support (use of AI programs is allowed)

Willingness sometimes:

respond to customers outside the standard schedule

be involved on weekends during difficult projects

Own laptop or PC + stable internet

Desirable (but not critical)

Experience in:

marketing or social research

online panels, CAWI, survey-platforms

Understanding the basic logic of online surveys

Working conditions

Fully remote format

Uneven load:

on some days - 2-3 requests

on others - intensive work with several projects, several launches, work after hours

project support is possible on weekends (up to 1-2 hours)