Consultant for eService Concept Development/Business Analyst | MV20240803 in MINDVERSE CONSULTING SERVICES

Job SummaryWe are looking for a qualified professional to provide consultation support for digitising Government services on a new digital public services platform with the aim to deliver high quality and accessible digital services to vulnerable groups in Ukraine to address complex challenges posed by the war, including ensuring transparency and accountability of the recovery process, critically important for Ukraine’s EU integration.The key areas of focus include: E-services for war veterans and their family members on the portal and the mobile application E-services in social and pension sphere Push notifications in the mobile application. To successfully implement these new e-services, we require expert support in concept development. This support will be crucial in assessing the feasibility of the selected e-services and preparing proposals for their implementation. The consultation will also help us in identifying potential challenges and opportunities, ensuring a smooth and efficient transition to electronic service delivery.Responsibilities & DutiesIt is expected that the Consultant for e-services concept development will deliver the following services:Deliverables #1 – Preparation of Technical Requirements for Implementing Push Notifications on Social ServicesDeliverables #2 – Proposals for the Provision of Electronic Copies of Pension Case Documents as an E-ServiceDeliverables #3 – Proposals and Concept Development for Implementing a Pension CalculatorDeliverables #4 - Preparation of Technical Requirements for Implementing Push Notifications on Status Updates in the Unified State Register of War VeteransDeliverables #5 - Development of the Business Process for Submitting an Application for Psychological Assistance to Veterans and Their Family MembersEssential Skills At least advanced University degree (Master’s/ Specialist) or equivalent in computer science, communication technologies, or related field. At least 10+ years of Industry experience and minimum 5 years of experience as BUSINESS ANALYST. Must have executed minimum 5 projects similar projects confirming the experience in public e-services implementation. Experience with at least one project of e-service implementation of the Ukrainian Government e-services portal. Experience of working with international organizations is an asset. Nice To Have Skills Professional certification as BUSINESS ANALYST. Background CheckCriminal RecordsHave you been arrested, indicted, or summoned into court as a defendant in a criminal proceeding, or convicted, fined or imprisoned for the violation of any law (excluding minor traffic violations)? If yes, give full particulars of each case in an attached statement.Statement of HealthThe selected contractor will be required to provide proof of insurance coverage as stated in the Statement of Health herewith attached prior to contract signature.Additional Assessment Interview Presentation Profile submission Process Resume. URL of LINKEDIN profile A brief description of why the individual considers him/herself as the most suitable for the assignment and a methodology on how they will approach and complete the assignment (Maximum one page in MS-Word) A brief description of the approach to work/work plan on how he/she will approach and complete the assignment. (Maximum one page in MSWord) At least 5 (five) samples/examples/brief overview of the projects confirming IT-related experience (links to the respective projects to be included in the respective CV section or prepared as a separate document) – Mandatory Requirement At least 1 (one) sample/example/brief overview of the project confirming experience with e-service implementation on the “Diia.gov.ua” portal (link(s) to the respective project(s) to be included in the respective CV section or prepared as a separate document) – optional requirement (will be an asset) At least three (3) professional references including email and contact numbers. Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Зайнятість за контрактом Посадові обов’язки Інформаційні технології Галузі ІТ-послуги та ІТ Консалтинг