Computer systems engineer in Diaservis, TOV

DIASERVIS medical company is a modern network of family medicine clinics that has been taking care of patients' health for more than 10 years. We create comfortable working conditions, support the development of our specialists and introduce modern technologies in medicine. We are looking for a computer systems engineer to join the team.

Duties:

• User support (L1) — help with technical malfunctions;
• Accepting applications from users (by phone, mail, in the ticket system, chat);
• Diagnosis and resolution of typical incidents related to the operation of servers and workstations based on Linux, Windows, as well as transfer of complex cases to the 2nd line;
• Primary diagnosis of problems (network connections, access, services, rights);
• Solving standard incidents and advising users on working with OC Linux, Windows;
• Monitoring servers and services (using Zabbix or similar systems);
• Maintaining a knowledge base and descriptions of resolved incidents;
• Escalating incidents to the 2nd line if necessary;
• Monitoring application statuses before their complete closure.

Our requirements:

• Experience in Linux, Windows OS administration at the user and junior administrator levels (CLI, working with files, processes, services, logs);
• Understanding basic network principles (IP, DNS, DHCP, ping, traceroute, ssh, ftp/scp, firewall);
• Polite communication skills and customer orientation;
• Responsibility, attentiveness, willingness to work according to regulations;
• Experience in support service or system administration;
• Understanding the basics ITIL (incident, request, change);
• English only at the level of reading technical documentation;
• Responsibility, attentiveness and desire to develop in the IT sphere.

Conditions:

• Work in a friendly team of 1-2 line engineers;
• Schedule: Monday-Friday, from 9:00 a.m. to 4:00 p.m.;
• Location: Zaporozhye, st. Kozaka Babura, 9;
• Opportunity for professional growth to a Linux administrator (2nd line, DevOps);
• Training, access to internal knowledge base and mentoring;
• Official registration, paid holidays and sick leave.

Join a team wherevalue professionalism, reliability and mutual respect.

Send your resume, call or write in Telegram: +380672250503 Telegram:+380672250503