Communications Officer/Communication Officer in ACTED

ACTED is a French NGO founded in 1993 that supports vulnerable populations affected by humanitarian crises around the world. ACTED provides ongoing support to vulnerable communities by ensuring the sustainability of post-crisis interventions and preparedness for the long-term challenges facing populations in order to break the cycle of poverty, promote development and reduce vulnerability to disasters. Our employees are always ready to respond to emergency situations, support and restore sustainable development through 450 projects in 43 countries.

Assignment

The Communication Officer, under the supervision of the Project Development Country Manager will be responsible for drafting/ developing/ contributing to communication products relating to Acted’s activities in Ukraine.

Functions

• Ensure the development of quality and donor compliant communication products (articles, press release, beneficiary stories, social media posts) showcasing the humanitarian assistance provided by Acted, in line with donor requirements, project communication/visibility plans and Acted communication and visibility policies.
• Manage Acted Ukraine’s social media accounts (Facebook, Instagram, and X).
• Propose and develop communication and visibility materials (leaflets, brochures, factsheets, articles, photo stories, etc.) for Acted project teams. 
• Support the organization of photographer and videographer visits, or the development of specific products such as animation videos, through the procurement of suppliers in coordination with the Project Development and Logistics departments.

• Provide quality photos, and support the creation of videos when needed, by collecting visual materials in the field with program teams.
• Contribute to joint communication products with Acted partners in Ukraine.
• Ensure the capitalization and archiving of Acted media and photos.
• Interpret and translate to and from local languages to support mission activities as required.
• Support reporting on project activities and communication outputs in line with Acted and donor requirements.
• Perform ad hoc research to support project development and other mission activities as required.
• Support or lead the organization, moderation, and documentation of meetings led by Acted on communication matters with partners when needed.
• Organize or support the organization of Acted events when needed.
• Monitor, track and analyze the performance of Acted Ukraine's social media platforms, producing monthly analytics reports with key metrics (reach, engagement, growth) and actionable recommendations.
• Design and produce internal communication products, including a regular mission newsletter or programmatic update, to strengthen information-sharing and team cohesion across Acted Ukraine departments.
• Develop, maintain and regularly update a mission-wide communication and visibility plan, ensuring alignment with project contractual obligations, donor requirements, and Acted'sglobal communication strategy.
• Maintain an up-to-date database and filing system of communication plans, templates, standard operating procedures and monitoring tools to streamline and standardize communication processes across the mission.

Experience and skills

• Bachelor’s degree in Communications or a related field.
• 2-3 years of experience
• Proficiency in Canva, Adobe InDesign, Adobe Photoshop, and other Adobe Creative Cloud applications, including tools for creating and editing videos for social media.
• Written and oral fluency in English and Ukrainian.
• Previous experience with, or strong personal interest in, humanitarian assistance or human rights issues will be a strong asset.
• Experience managing social media platforms.
• Knowledge of photography and videography.
• Respect for humanitarian principles and Acted’s core values.

Увага!Згідно чинного законодавства, при працевлаштуванні військовозобов'язані громадяни України зобов'язані надати військово-облікові документи та оновити свої військово-облікові дані.

Attention! Per current legislation, individuals subject to military service duty must provide updated military registration documents while being employed.

Ми пропонуємо

• Офіційне працевлаштування;
• Регулярний перегляд заробітної плати;
• 28 календарних днів щорічної відпустки;
• 3 додаткові дні відпустки на рік згідно з внутрішніми політиками;
• Оплата лікарняних у розмірі 100% заробітної плати (до 15 днів на рік) згідно з внутрішніми політиками;
• Можливість працювати віддалено 2 дні на тиждень згідно з внутрішніми політиками;
• Медичне страхування та страхування життя після завершення початкового контрактного періоду;
• Комфортний сучасний офіс із зоною для відпочинку, де завжди доступні чай та кава;
• Дружня мультикультурна команда, яка підтримує розвиток і відкритість;
• Доступ до консультацій з професійним психологом для підтримки ментального здоров’я;
• Курси англійської мови для покращення комунікаційних навичок;
• Перспективи кар’єрного зростання.

“ACTED has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH). Please note that any candidate offered a job will sign the Code of Conduct, and related policies, as part of their work contract. Misconduct can lead to dismissal.”