Client Support Manager (client support) - remote work in Hello Poland

We are Hello Poland consulting company. In our work, we are guided not only by experience and professionalism, but also by a creative approach to solving customer requests.

For more than 7 years, we have been helping not just start a business or legalize in Poland, and we open European markets for our clients and become a reliable support on this path.

We provide legal and accounting support, taking into account individual and corporate needs of our clients.

We are looking for a Client Support Manager for remote work in our team

Work format:

• completely remote.
• only communication with clients in chats (no phone calls)

Comfortable schedule:

• 8 hours a day
• two shifts:
• -morning: 9:00-18:00 (lunch break 13:00-14:00) - according to Kyiv;
• -afternoon shift: from 11:00-20:00 (lunch break 15:00-16:00) - according to Kyiv.< /li>

Salary:

• $400 during the trial period (3 months);
• the prospect of career growth and salary increase after the trial period ends.

• availability of a stable Internet, a laptop/PC and a headset;
• the ability to ensure uninterrupted work during power outages;
• possession of competent spoken and written Ukrainian and in Russian;

The advantage will be:

• knowledge of the Polish language at a conversational level (for communication with the Polish part of the team);
• knowledge of the English language (for communication with clients);
• experience work in a similar position or in contact centers;
• accounting, legal, economic education.