We invite you to OVU Global Fertility Network Team a bright, positive, creative and responsible Client Relations Associate (in the future - Senior Client Relations/ Customer Success Associus & Team Lead). As Client Relations Associate, you will carry out a business autric, develop and maintain relations with clinics, and create Connectus between patients who are interested in consultations/treatment and clinics that may provide such Service. about ovu Global fertility Network: OVU Glo
We invite you to OVU Global Fertility Network Team a bright, positive, creative and responsible Client Relations Associate (in the future - Senior Client Relations/ Customer Success Associus & Team Lead). As Client Relations Associate, you will carry out a business autric, develop and maintain relations with clinics, and create Connectus between patients who are interested in consultations/treatment and clinics that may provide such Service.
about ovu Global fertility Network:
OVU Global fertility Network is an inequate that connects patients, With leading clinics in the treatment of infertility around the world, providing more inclusive opportunities for access to quality medical services.
Ideal candidate:
- Bright & Positive, with a “can - do” attitude.
- pro in in comunction to pereople.
- Brilliant Solo Performer & Perfect Team Player.
- Innovative at the Core: Tech - Savvy & Digitally Fluent.
Framwork responsibilities:
- Development and support of partnerships with reproductive medicine clinics around the world (Business Autrich - Outbound Calls and Emails) with the aim of presenting our company and providing information about patients interested in those interested in those interested in those who are interested in Clinic services.
- Communication management with clinics and patients (outgoing calls, emails, WhatsApp Calls & Messages).
- Work with a CRM system.
- Participation in weekly meetings with management, presentation of KPI and analytical data.
- Handling All Confidential and Sensitive with the Utmost Discretion.
- Escalating, Managing & Reporting Critical Issues with Transparency.
hard skill :
exporeen in hot and clause Calling, Business Outreach Via Outbound Calls, B2B & B2C Negotiaments. - Languages: English/English - upper Intermediate (B2) and higher, Russian/Russian - Free or c2.
- Business Communication & Business Writing Skills.
- Experience with CRM.
- Software Proficency: Microsoft Office Suite (Excel, Word).
- Proficiency in G Suite and Other Relevant Software Applications Will be a plus.
- Tech - Savvines & Digital Fluency: Quick study of the new Software, Applications & Digital Tools and their effective use.
- ai - Savvines: The ability to work effectively with Chat GPT 4O & Gemini, and other AI Tools.
Soft skills :
- Ideal communicative skills, including b2b & b2c.
- adaptability, flexibility, diplomacy, diplomacy. Problem - Solving.
- Time management: the ability to arrange priorities, work with several tasks in parallel, while observing deadlines.
- Trust in the performance of tasks, attention to details.
- High level of professionalism, ethics, ethics, ethics, ethics Privacy.
Formula successful career sTrong> client Relations Associate in ovu Global fertility Network:
- at least 1 year of relevant Expirence + Higher Education + Successful Interview with Hiring Team = Smart Start
relevant Expirence For this positions
experience of working as client Relations Associate, Customer Success Associate or Customer Success Manager . Alternatively, Expirence in the quality:
- cubeomer support Manager/representate
- cubeomer service manager/representate
- medical Coordinator
- clinic administrator/manager
- medical receptionist
- Healthcare Sales Representate
- Pressales/Sales Manager/representate
- Business Development representate
- Relationship Manager
- outbound sales Specialist
descirble educational backhround
Strongly Relevant for this: Client Relations, Marketing & Sales, Management, Business Administration/International Business.
Moderately Relevant for this: Marketing and Communication, Medical Education, Economics, as well as any other higher education.
ba is required ; an mba or maral be preferred.
The company offers:
- Format: fully remote, full -time.
- graphics: 5/2 (Plugged in & Powered Up: Mon. - FRI., Flex Start from 09.00 to 10.00 & Core Working Hours BetWeen 18.00 and 19 16.00).
Base Pay & Compensation:
- Salary: $ 600 (25000 UAH).
- Performance - Bastled Bonuses (available after the end of Tial Period).
holiday & time office:
- Paid annual leave: 10 Business Days (available after 11 months of work: 10 days/2 weeks).
- festive season bonus: a special holiday be awarded During the Festive Season (December 24th, 2025 - January 2nd, 2026).
- Birthday off X2 Days: Birthday & The Following Day are days off.
from getting inspired to being highd:
- Review of the Revoy Timframe & Fidbek: within 3 business days.
- Press interview.
- Case/Competence interview with Hiring Team.
- Job Offer will be sent to the best candidate.
- Smart Start: Swift IT BOARDING & Beyond.
submitting Your application
indicate, Please your email , so that we can provide feedback on the status of your Application. For faster communication, you can specify telegram & WhatsApp (with the country's code).
Please indicate the languages thatyou own the level of everyone’s ownership: Ukrainian - native, Russian - C2, English - C2.
cover letter
The cover letter is mandatory.
1. Briefly write about your achievements in the previous position.
2. Write about what you most like in the ability to join our team.
Inspired to Join Oour Team? That, Apply.
notes: in Case of Automatic Translation from English to Russian, The English Version Shall Prevail.