Chief Specialist in Trade Acquiring Support (0.5 rate) in Raiffeisen Bank

We are Raiffeisen Bank Ukraine - a Ukrainian bank. We have been creating and building the banking system of our country for 30 years. We were and are one of the largest banks in the country, a reliable shoulder for millions of Ukrainians.  

Raiffeisen Bank works as a universal bank, providing a wide range of financial services to various client segments — retail and corporate clients, small and medium-sized businesses, financial institutions. 

Our priority is impeccable service quality. We strive to strengthen our competitive advantages by innovating, finding and exploiting new opportunities. We are focused on values ​​that are a clear guide for action. More than 5,000 employees and nearly 3 million customers are in the spotlight. #Райфкоманда integrates the principles of diversity, equality and inclusiveness into everyday work. Combining the principles of people-centeredness and innovation in work is our way.   

Become a part of the #Rifeteam.

What you will do:

• processing of refund letters (according to merchants' requests), 
• processing requests for debiting funds from cards (according to merchants' requests)
• processing letters of the Ukrainian processing center (requests for blocked cliche , requests for incorrect data in the synchronization file),
, inquiries regarding the lack of coverage or incomplete enrollment, replacement/repair of terminals, replacement of merchants in terminals, dismantling of terminals and blocking of clichés.

Requirements: < /strong>

• establishing effective relationships, sociability and the ability to learn quickly, loyalty to teamwork,
• independence in decision-making and persistence in obtaining results, written and business skills communication in the Ukrainian language.
  

We offer:

• Experience work in a large systemic international business: work in a large international company that creates a diverse and inclusive environment for the professional and personal development of employees. 
  Stable income:competitive salary and bonuses for your personal contribution, reward for participation in the referral program.
  Convenient and safe work format: flexible conditions, the ability to work in a hybrid model (remotely and in the office). 
  Social Package and Wellbeing Program: 28 days of paid basic vacation and additional vacations, health insurance, official employment. Mental and physical health care: individual psychological sessions and group lectures, free online sports classes.
  Professional development:exchange of knowledge with colleagues, including from abroad, the possibility of professional development and retraining. Participation in internal selections. Internal and external training. Corporactive courses and soft skills training in our corporate academy. Team-building activities and participation in social projects.