Chief Operating Officer in NePaketniki

Hello! 

We are the NePaketniki team, and we are currently looking for COO (Chief Operating Officer), a person who will help us take operational processes to a new level, so that every trip becomes a perfect experience for customers.

About us

We create unique individual and group travel that destroys the standards of "package" travel. For us, each route is a unique experience with a WOW effect, and we are looking for someone to help make this experience even more memorable.

Your role:

COO is a person who knows how to turn chaos into processes, a ideas into results. You will be a key link between the team, clients and partners.

Your responsibilities:

Strategic management:

• Improving the company's operational processes.
• Planning and implementation of scaling business.

  Coordination of tours:

• Organization of work of departments of marketing, sales, reservation and organization of tours.
< li>Control of schedule, budget and service quality.

  Automation and improvement of processes:

• Implementation of automation tools to improve efficiency .
• Constant monitoring and optimization KPI.

   Working with a team:

• Building a strong and motivated team.
• Development of leaders and building effective interaction.

WOW-service for customers:

• Ensuring a high level of customer satisfaction.
• Active participation in improving tour programs.

What do we expect from you?

• Experience: 3+ years in management positions (CEO, Operations manager) in the field of tourism or service p>

• Strong hard skills in finance, marketing, sales and construction

• Multitasking: you know how to juggle tasks and keep everything under control.

• Initiative: always looking for solutions, not excuses.

• Command: you know how to organize the work of others, leaving room for creativity.

• Flexibility: ready to adapt to rapid changes.

• Knowledge of the English language at the Upper-Intermediate level (required).

What do we offer?

• Dynamics: you will definitely not be bored.

• Possibility of influence: each yours an idea can change the future of NePaketniki.

• Cool team: you will work with people who are in love with their business.< /p>

• Development: participation in large-scale projects and improving your skills.

• Bonuses: a transparent reward system for achieving KPIs.

Patch a link to video card (tell us about yourself and why you can become ours ideal team member in this position). Please record in one take.

See you at the interview!