Chief Commercial Officer in TapOK

We invite an experienced manager to the position of Chief Commercial Officer to manage the commercial unit of the company. To achieve strategic goals and establish a relationship between sales and marketing, to implement the company's development strategy.

Requirements.

Education and experience:

• Higher degree in business, economics, marketing or related disciplines.
• Confirmed MBA education will be significant an advantage.
• Minimum of 10 years of work experience in the commercial sphere, of which at least 5 years in management positions.
• Experience of working in international companies, understanding of global markets.
• li>Experience in working with e-com (understanding of the main sales channels in e-commerce, commercial indicators and KPI)
• Experience in managing B2C sales, an advantage - managing a contact center (implementing plans, building business processes, managing department, motivation, KPI development, accounting and work automation).
• In-depth experience in marketing and product promotion (strategic planning, development strategy, implementation of competitive strategy, category management, promotion channels, product management and development).

Project management:

• Knowledge of project management methodologies (eg Agile, Scrum, Waterfall ).
• Ability to work with project management tools (e.g. Jira, Trello).
• Experience in OKR implementation and work.

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Data management and analytics:

• Ability to work with business analytics tools (Tableau or others).
• Work experience with CRM systems.

Automation of business processes:

• Knowledge of business automation tools -processes.
• Ability to analyze and optimize business processes to increase efficiency.

Team management:< /p>

• Planning, budgeting, control of the work of the department.
• Formation, development and motivation of the team.

< strong>Interaction with other divisions:

• Coordination of the work of the commercial department with other divisions of the company (production, logistics, finance).
• Ensuring effective information exchange and cooperation between departments.

Language:

• Knowledge of English - upper-intermediate +

Area of ​​responsibility:

• Operational and strategic management of the commercial block of the company.
• Control of operational indicators of the contact center and marketing department, implementation of defined KPIs.
• Update of all work information, algorithms of interaction with other departments, regulations and work standards.
• Control of work of all divisions and projects contact center (recruiting, training/development, sales, quality control, finance, legal component, security, etc.).
• Control of the work of the marketing department in the direction of the development of physical goods.
• Development and implementation of a marketing strategy for bringing new products to the market, entering new markets.
• Analysis of marketing activity of competitors.
• Struggle for the maximum market share for your products.
• Analysis of requests within the company, proposals to change the assortment and pricing policy, product testing, control sample quality.

What needs to be improved:

• Sales conversion.
< li>Product line management.
• Communication process between marketing and sales.
• Process management and control.
• Increasing market share.
• Quality of products and service, to get more traffic.

Expected work results for 3-12 months:

We offer:

• Flexible work schedule: Ability to work remotely, emphasis on results and engagement.
• Career development: Education, trainings, necessary literature for professional growth.
• Professional team: Opportunity to share experience and work with highly qualified specialists.
• Competitive salary: Salary peg to USD.
• Social benefits: Paid holidays and sick leave.
• Additional bonuses : Partial compensation for sports and outdoor education, a day off in honor of the Birthday.

Stages of our communication:

1. Sent an up-to-date CV with a comment about salary expectations.
2. HR interview.
3. Interview with CEO .
4. Test task.