Chat support operator in Social Point

We are looking for a responsible and communicative person for the position of Chat support operator. If you like to help customers, quickly respond to requests and work in a team - this job is for you.

Responsibilities:

• Answer customer requests in chats (Telegram, Viber, Instagram, online services).

• Advise users about the company's products and services.

• Make orders, provide status information applications.

• Handle customer complaints and suggestions in a courteous manner.

• Work with the team to improve service and service standards.

Requirements:

• High level of communication and courtesy.

• Basic computer skills and messengers.

• Ability to respond quickly to customer requests and work in stressful situations.

• Willingness to learn and develop in the field of customer support.

We offer:

• Stable salary.

• Friendly team and opportunity for professional development.

• Schedule: 5/2, from 9:00 a.m. to 6:00 p.m.

• Comfortable workplace

Join our team and help customers receive quality service in convenient and friendly working hours!