Chat Support in Nintenco

Main Responsibilities:

• Communicating with customers via chat, providing operational assistance and consultations.
• Resolving customer inquiries regarding products or company services.
• Transferring more complex requests to other levels of support, if necessary.
• Maintaining reports and capturing requests in internal systems.
• Maintaining a high level of customer service and maintaining a friendly tone during communication.

Requirements:

• Competent written language (Ukrainian and Russian).
• Ability to respond quickly and find solutions for customers.
• High level of responsibility and ability to work in a team.
• Experience in support service would be an advantage, but not required.< /li>
• Knowledge of the English language will be a plus.

We offer:

• Stable work schedule: Mon-Fri from 9:00 a.m. to 6:00 p.m.
• Training and development opportunities within the company.
• Working in a friendly team in an office in the city center.
• Comfortable working conditions and modern working environment.