Chat Operator (with knowledge of German) in EvoPlay

Evoplay-international IT company, leading software developer and complex solutions for the game industry. Due to the expansion of the company, we have opened a vacancy of a chat operator with knowledge of German. This specialist works at the Company Contact Center Support Department. Responsible for remote interaction with users, consultation on technical and financial part of the product in online chat. 700 "> Requirements:

PC knowledge at the level of a confident user;
• Ability to work with large amounts of information and willingness to study;
• Communicativeness;
• High level of self-organization;
• Interactions with users:
• ">> providing qualified and consulting assistance with technical and financial part of products mainly in telephone;
• Interactions with other company departments:
• ">> Transfer of requests to solve technical and financial difficulties of users, receiving feedback for further informing users;

• We offer:

  • wages above market, monthly bonuses by work results;
  • a shift work schedule : 2/2/2. "FONT-Weight: 400"> L&D Center with Courses for Employees and Top Managers, Rotation Program;
  • Self-Learning Library, Access to Paid Courses;
  • Discount program Evoplay;
  • group discussions and individual sessions with a psychologist.