We are looking for a motivated candidate for the position of Chat Operator (Support Service)!???Primary responsibilities:< li>Responding to customer inquiries through chat platforms.Providing prompt and quality support to customers regarding the company's products and services.Resolving problems and providing advice on technical and general issues. li>Documentation of customer appeals and resolved problems in the accounting system.Cooperation with other departments for prompt resolution of compl
We are looking for a motivated candidate for the position of Chat Operator (Support Service)!???
Primary responsibilities:
< li>Responding to customer inquiries through chat platforms.- Providing prompt and quality support to customers regarding the company's products and services.
- Resolving problems and providing advice on technical and general issues.
- li>
- Documentation of customer appeals and resolved problems in the accounting system.
- Cooperation with other departments for prompt resolution of complex cases.
Requirements:
- High level of communication and literacy in written communication.
- Ability to quickly respond to requests and solve problems.
- Basic knowledge of computer programs and Internet technologies.
- High attention to detail and responsibility.
- Willingness to learn and develop in the field of customer support.
What we offer:
- Work in an office with modern equipment.
- Work schedule from Monday to Friday from 9:00 a.m. to 6:00 p.m.
- Possibility of professional growth and career development in the company.
- Support and mentoring from experienced specialists.
Send your CV and cover letter.