Evoplay is a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high-quality products, solutions and services in the field of information technology. style="font-style: normal; font-weight: 400">advanced German/Polish/Spanish (B2), spoken and written;high level of communication and writing skills: the ability to effectively communicate with clients on the phone, work with challenges and resolve issues through electronic correspondence;hi
Evoplay is a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high-quality products, solutions and services in the field of information technology. style="font-style: normal; font-weight: 400">
advanced German/Polish/Spanish (B2), spoken and written;high level of communication and writing skills: the ability to effectively communicate with clients on the phone, work with challenges and resolve issues through electronic correspondence;high level of stress resistance;Will be a plus:
- work experience in a similar position;
- competent and fast construction of sentences without loss of correspondence quality;
What do we offer?
- flexible schedule 2/2: 2 days from 8:00 to 20:00, 2 days off, then 2 days from 20:00 to 8:00, 2 days off;
- income above market, with the possibility of growth according to the professional level;
- constant practice and language improvement (communicating with natives);
- 16 paid vacation days + an additional day off on the birthday;
- 22 paid days off;
- medical insurance (after 6 months of work);
- training and development (lectures, trainings, courses, guest speakers and an electronic library);
- volunteer activities (donation, helping animals, charity auctions and much more);
- work in a strong team, thanks to which you will definitely gain new knowledge and skills;
- constant support of your supervisor, team leader and echar;
- referral program
Do you want to join us? Then I get to know our values and tasks better:
We have values that permeate our processes and work:
- The client is our main value! We are Customer Care, not just Support, we constantly strive not only to fulfill the user's request, but also to make him happy
- Development helps us and our users. We develop our personal qualities, improve our skills, appreciate new experiences
- Team - what can improve the mood in the morning like a good joke from a colleague? The team is people from whom you will always receive support
- Nothing speaks of our Reputation better than positive reviews. We happily collect them and brag to our competitors) Join us!
Your daily tasks will be:
- communication with clients through chats, emails and less often calls;
- resolving simple technical issues, for example, restoring access to an account if the client has forgotten the password;
- help with verification or registration;
- resolving payment issues and other similar requests.
- redirecting requests for solving technical and financial difficulties of clients to other departments of the company, receiving feedback for further informing the client.
We are waiting for your resume! See you soon!