We are currently in the phase of active scaling, so we are looking for an "Operator chats, Customer support", which will help and support our users in live-chats.Our ideal candidate has the following skills:Experience in the field of customer support will be an advantage;Fluent in the Ukrainian language (written and spoken);Sees himself in the field customer service and maintenance;Friendly and loves all customers, ready to help them with any issue;Has the following skills: confident PC user and
We are currently in the phase of active scaling, so we are looking for an "Operator chats, Customer support", which will help and support our users in live-chats.
Our ideal candidate has the following skills:
- Experience in the field of customer support will be an advantage;
- Fluent in the Ukrainian language (written and spoken);
- Sees himself in the field customer service and maintenance;
- Friendly and loves all customers, ready to help them with any issue;
- Has the following skills: confident PC user and fast typing speed.
Main tasks:
- Accept incoming requests from customers (e-mail, online chats);
- Maintain a friendly atmosphere in communication with customers;
- Show customer orientation in work and help as much as possible in solving issues.
Inspired by:
- A friendly team of like-minded colleagues who are always ready to help and support in the most difficult times;
- Opportunities for professional and career growth;
- High competitive salary. Rate + KPI bonuses, there is an opportunity to influence your final income and no delays with payments.
We create comfort using:
- Variable work schedule: 5 \2 from 08:00 to 18:00;
- The possibility to switch to a remote format of work, after 3 months;
- Payment — fixed rate + bonuses;
- Convenient location of the office within walking distance from Pochaina.
If you want to come to work with pleasure and be part of a dream team - then welcome!