Chat operator (Customer support, incoming line) in DiJust

We, the DiJust company, are engaged in the development and promotion of Ukrainian WEB IT products.< /p>

We are currently in the phase of active scaling, so we are looking forChat Operator, Customer support", which will help and support our users in the live chat mode.

Our ideal candidate has the following skills:

• Experience in the field of customer support from 6 months (chats);
• Fluent in the Ukrainian language (written and spoken);
• Sees himself in the field of customer service and maintenance;
• Friendly and loves all customers, ready to help them in any matter;
• Has the following skills: confident PC user and fast typing speed.

Main tasks:

• Accept incoming requests from customers (e-mail, online chats);
• Maintain a friendly atmosphere in communication with customers;
• Show customer orientation in work and help as much as possible in solving issues.

You'll want to work with us because we, t we care about your health:

• Medical insurance;
• 110 hours of vacation per year;
• Compensation for sick days;
• 50-75% of healthy pay lifestyle (sports activities).

Inspired by:

• A friendly team of like-minded colleagues who are always ready to help and support in the most difficult times;
• Absence of bureaucracy;
• NetGame discount program: special discounts from our partners (food, cosmetics, gas stations, entertainment, pet stores and much more);
• Professional and career opportunities growth;
• Highly competitive salary. Rate Hourly + KPI bonuses, there is an opportunity to influence your final income and no delays with payments.

We create comfort with the help of:

• Variable work schedule: 2\2 with 09.00 to 21.00 and from 21.00 to 09.00 - day+night;
• Hybridwork format - after the trial period, all night shifts are remote (from home), daytime in the office;
• Payments - fixed hourly payment;
• Convenient location of the office within walking distance from the city of Pechersk;
• Compecorporate lunches.

If you want to come to work with pleasure and to be part of the dream team - then welcome!