Chat operator in Hirebirds

In connection with the development of the company, an international outsourcing company is looking for a Chat Operator

The employee will be responsible for remote interaction with users and consulting on technical issues of the product via online chat.

Requirements:

High level of literacy in the Ukrainian language (oral and written).
Sufficient command of a PC.
Ability to work with large amounts of information, readiness learn.
Communication.
Attention and persistence.
Experience in related fields will be an advantage (customer support major).

Responsibilities:

User interaction:
User interaction: providing qualified consulting? help with technical? and financial? parts of products using communication channels?: online chat, mail. 
Familiarization of users with the company's products, their properties, current promotions and offers.
Interaction with other departments of the company: forwarding requests to solve technical and financial difficulties of users and receiving feedback for the purpose of further informing users; 
Informing about detected problems or errors on supported resources.

Interaction with other departments:
Forwarding requests to solve technical and financial issues and receiving feedback
Informing about detected problems or errors on  supported resources

What we are we offer:

Stable payments.
Work is completely remote. 
Flexible schedule: shifts 2/2 from 10 to 22 days. 
in the future, there will be night hours from 10 p.m. to 10 a.m. 
Paid holidays and sick days.
Day off for birthday.