Case worker (this) on gender-underwent violence (mobile brigade) / GBV Case Worker (Mobile Unit) in HEKS / EPER Ukraine

Heks/Eper is actively involved in overcoming the humanitarian crisis in Ukraine, responding to the far -reaching consequences of the ongoing conflict. The organization provides emergency assistance, focusing on those who suffered the most from the war, in particular, on displaced persons and vulnerabilities. Her efforts are aimed at providing basic services such as shelter, food safety and psychosocial support, as well as promoting the integration and development of vitality. , the safety and well -being of children and vulnerable categories of the population are extremely important. This includes a comprehensive verification of biographical data and recommendations for selected candidates, which ensures the highest safety standards and protection against damage or operation. These careful procedures reflect the adamant devotion of Heks/Eper to create a safe environment for the most vulnerable population groups. This includes a comprehensive verification of biographical data and recommendations for selected candidates, which ensures the highest safety standards and protection against damage or operation. These careful procedures reflect the adamant desire for Heks/Eper to facilitate the creation of a safe environment for the most vulnerable populations. We strive to create an inclusive and favorable work environment where all employees feel that they are appreciated, respected and enable them to fully reveal their potential. > :

Case worker on gender-conditioned violence (mobile unit) plays an important role in providing direct support, case management and psychosocial services to vulnerable women, girls and persons, persons and persons. which were affected by gender-conditioned violence in the Odessa region . This position involves intensive work on the ground, approximately 80-90% of the time is carried out in remote, rural or inaccessible areas of the Odessa region . Case worker is also responsible for providing quality cases of cases and can from time to time to go to other areas, such as Mykolaiv and Kherson, depending on the needs of the project or changing circumstances. /Strong> :

GZN (mobile unit) specialist will provide emergency assistance in the field of defense (GZN and PSPSP) to the most vulnerable sections of the population affected by the conflict in Ukraine. Responsibilities include but not limited to the following:

Support in organizing work with victims from g c n :

• Provide professional and confidential services victims of GZN on the basis of a holistic approach of Heks-Eper-oriented victims, following protocols, including the implementation of all stages of case management for victims of GZN .
• To ensure timely implementation of the case management process, redirecting, subsequent accompanyingD and Case closure (if and when it is appropriate). 
• Timely filling in the case.
• regular monitoring with further observation and analysis GZN, at least twice for each case (according to procedures).
• Ensuring timely redirection of victims from GZN to the most suitable services (medical care, psychiatric and psychosocial support, legal advice and assistance, safe shelter and opportunities for receiving livelihoods, etc.) according to the needs of the victims. Issues gender -conditioned violence. 
• Maintain the coordination of services by other specialized service providers in accordance with the needs of persons. 
• Promoting, collecting and providing information about the overall situation of the vulnerable population and women and girls at risk. 
• Support in determining and selecting beneficiaries for the distribution of dignity sets, as well as distributing. Strong>
  • Provide individual and group psychosocial support in remote, rural or hard -to -reach areas of Odessa region. PSPS for viewing, supporting and checking.
  • Provide the first psychological support for victims of violence and other vulnerable groups, if necessary.

  Coordination:

  • Strengthening and supporting networks with other service providers to guarantee that victims of violence received friendly support from the community, as well as encourage more communication, cooperation and coordination between partners (protection, health care, legal and psychosocial sectors) and psychosocial sectors)
  • Strengthen and maintain ties with community leaders, women -leaders, service providers and campus administration to support the victims of violence by providers and campus management to ensure that the victims receive friendly support from the community from the community and encourage greater communication, cooperation and coordination between partners. 'I, Legal and Psychosocial Support). meeting the current needs of women and girls through preventive measures.ATI updated and accurate database of beneficiaries and services rendered services or services, or in the online database in Excel, or with digital data software (CommCare). .
  • To ensure the constant dissemination of information among the beneficiaries about various feedback and feedback channels and complaints. /
  • Manage, Submit and store data, ensuring the accuracy of the information and services provided. needs and gaps in the field of combating GZN, auditing, monitoring after distribution and survey of satisfaction. Data Protections and Information Protection for Protection for Privacy, Privacy and Security of the Victims.
    • a. Higher education in the field of psychology, social work or related specialty.
    • b. At least one year of previous experience of assisting victims of GZN and vulnerable women/girls, social protection and involvement of the public.
    • c. Knowledge and understanding of the health and social protection system in Ukraine.
    • D. Experience of practical implementation of the principles of counteraction to GZN, knowledge of international humanitarian standards for prevention and response to GZN
    • g. Fluent in Ukrainian and basic knowledge of English.
    • h. Perfect ownership of IT and Microsof (Word, Excel, Google Form, PowerPoint, etc.)

    behavioral competencies:

    . a.           Empathy, communication skills and active listening.

    b.         Time management, conflict resolution and emotional stability.

    c.         Adaptability and stress resistance.

    d.         Learning Ability

    We offer:

    • social package and competitive wage
    • Health Insurance
    Ability to grow and development
    • Working in a friendly team of professionals

    If you are ready to join our team and contribute to the development of humanitarian programs, leave your feedback together with resume on position. We will be glad to see you among us!

    Heks/Eper Is Actielye English in Addressing the Humanitarian Crisis in Ukraine, Responing to the Far-Reaching Consquens of the Ongoing Conflict. The Organization Provides Emergency Assistance, Focusing on Those Most Affected By War, Including Displaced Individuals and Vulnerable Communities. ITS EFFORTSE EMPHASIZE of PROVISION OF ESSENTIAL SERVICES SUCH as Shelter, Food Security, and Psychosocial Support, Alongside Facilitating Integration and Resiliening MEAS Child Protection: at Heks/ Eper, The Safety and Well-Being of Children and Vulnerable individuals are of utmost importance. To uphold this critical value, the organization enforces stringent safeguarding measures throughout the recruitment and onboarding processes. This includes comprehensive background and reference checks for selected candidates, ensuring adherence to the highest standards of safety and protection against harm or exploitation. These meticulous procedures reflect HEKS/EPER’s unwavering dedication to fostering secure environments for the most vulnerable.

    HEKS/EPER is equally committed to the principles of diversity, equality, and inclusion. We endeavour to cultivate an inclusive and supportive workplace where all employees feel valued, respected, and empowered to reach their full potential.

    Role Overview: 

    The Gender-Based Violence (GBV) Case Worker (Mobile Unit) plays a critical role in offering direct support, case management, and psychosocial services to vulnerable women, girls, and GBV survivors in the Odesa region. This position involves extensive fieldwork, with approximately 80-90% of time spent in remote, rural, or hard-to-reach areas within Odesa oblast. The case worker is also responsible for ensuring quality case management and may occasionally travel to other regions, such as Mykolaiv and Kherson, depending on project needs or changing circumstances.

    Roles and Responsibilities: 

    The GBV Case Worker (Mobile Unit) will provide the Protection (GBV and MHPSS) emergency assistance for the most vulnerable conflict-affected people in Ukraine. Responsibilities include, but are not limited to:

    GBV Case Management Support

    • Provide professional and confidential services to survivors of GBV, grounded in the HEKS-EPER’s holistic, survivor-centered case management approach, following the protocols including performing all steps of case management for GBV survivors.
    • Ensure implementation of case management process, referrals, follow-up, and case closures (if and when appropriate) in a timely manner. 
    • Fill in the case documents in a timely manner.
    • Regular monitoring with follow-up and progress reviews of GBV cases.
    • Perform client-feedback survey with all GBV cases, at least twice per case (according to the procedures).
    • Ensuring a timely refer GBV survivors to the most appropriate services available (medical care, mental health and psychosocial support, legal counselling and assistance, safe shelter and livelihood opportunities, etc.) according to survivors’ needs.
    • Support in the identification, assessment, and implementation of cash-based interventions as complementary services to Case Management.
    • Conduct educational and awareness-raising group sessions on gender-based violence.
    • Ethically and confidentially collect and store GBV data. 
    • Support the coordination of provision of services by other specialized service providers in accordance with the needs of individuals.
    • Ensure appropriate monitoring, review, and follow up of the services provided to cases. 
    • Facilitate, collect and report information regarding the overall situation of vulnerable population and women and girls at risk. 
    • Support in identifying and selecting beneficiaries for dignity kits distribution, also support in distribution.

    Psychosocial Support

    • Provide individual and group psychosocial support in remote, rural, or hard-to-reach in Odesa region.
    • Schedule activities on weekly basis and sharing it with Team Leader and MHPSS Advisor for review, support, and verification.
    • Provide first psychological support to survivors and other vulnerable population, if necessary.
    • Participate in trainings to improve knowledge of MHPSS tools.

    Coordination

    • Strengthen and maintain networks through other service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
    • Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
    • Conduct frequent field visits for the purpose of outreach, coordination and networking. 
    • Work in collaboration with Psychologist to ensure ongoing needs of women and girls are being met through prevention-related activities.

    Data management and reporting

    • Record and maintain updated and accurate database of beneficiaries and delivered activities or services, either on the online database excel sheet or by using digital data software (CommCare). 
    • Perform satisfaction/feedback survey with beneficiaries on a frequent basis.
    • Ensure to always disseminate information with beneficiaries on the different feedback and complaints channels.
    • Ensure to take adequate, consented and appropriate photographs of beneficiaries during activities.
    • Manage, file and store data, ensuring the confidentiality of the information collected and the services provided. 
    • Prepare and submit weekly and monthly work plans in a timely manner.
    • Support with GBV needs and gaps assessment, safety audit, post-distribution monitoring and satisfaction survey.
    • Case worker will report directly to Protection Officer (GBV Focal Point).
    • Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors.

    Role Competencies:

    Professional Competencies:

    1. University degree in psychology, social work or a related degree.
    2. At least one year of previous experience in assisting GBV survivors and vulnerable women/girls, social protection and community engagement.
    3. Knowledge and understanding of health and social protection system of Ukraine.
    4. Experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV preventionand response. 
    5. Fluency in Ukrainian and basic knowledge of English is desirable.
    6. Proficiency in IT skills, including Google and Microsoft office applications (Word, Excel, Google Form, PowerPoint, etc.).

    Behavioural Competencies: 

    1. Empathy, communication skills, and active listening.
    2. Time Management, conflict resolution, and emotional resilience.
    3. Adaptability and stress tolerance.
    4. Learnability.

    HEKS/EPER offer:

    • Official employment
    • Competitive and decent salary
    • Social package in accordance with the Labor Code.
    • Equipped workplace.
    • Medical insurance etc.

    Qualified candidates should send their CV 

    Only short-listed candidates will receive notice requesting additional information through e-mail, please check it.